Last updated: 8 September 2026
These Terms & Conditions apply to the use of the Dove Mill Decorating website, dovemilldecorating.com, and provide general terms relating to services provided by Dove Mill Decorating.
Dove Mill Decorating is operated by Darren Fuller and provides painting and decorating services across Suffolk, including interior and exterior painting, wallpapering, paint spraying, colour consultation and wood restoration. Dove Mill Decorating also provides support and assistance with renovation and refurbishment projects where agreed with the customer.
Business: Dove Mill Decorating
Owner: Darren Fuller
Email: darrenwfuller@gmail.com
Telephone: 07792 859 747
Website: dovemilldecorating.com
Dove Mill Decorating has over 15 years’ experience and works on a range of properties, including period and listed properties, country houses and rural homes.
We make reasonable efforts to ensure that information published on this website is accurate and up to date.
However, photographs, descriptions, colours, examples of previous work and other content are provided for general information and illustrative purposes.
Every property and decorating project is different. Information provided on the website should not be interpreted as a guarantee that an identical finish, result or timescale will be achievable for every property.
We reserve the right to update, amend or remove website content without notice.
Dove Mill Decorating provides services including:
The exact scope of work will depend on the requirements and condition of the individual property.
Where requested, Dove Mill Decorating may provide a quotation for proposed work.
Quotations are based on the information available and the condition of the property at the time the quotation is prepared.
A quotation may need to be revised where additional work is required because of circumstances that could not reasonably have been identified beforehand.
This may include:
Where reasonably possible, any significant additional work and associated costs will be discussed with the customer before the work is undertaken.
A quotation will only constitute an agreement to undertake work once it has been accepted by the customer and confirmed by Dove Mill Decorating.
Project-specific quotations or written agreements may contain additional terms that apply to the particular project. Where there is a conflict between these general Terms & Conditions and a project-specific written agreement, the project-specific agreement will take precedence.
Customers are responsible for providing reasonable access to the property and areas where work is to be carried out.
Customers should, where appropriate:
Where customers are responsible for moving or protecting belongings, Dove Mill Decorating cannot accept responsibility for items that have not been appropriately removed or protected.
Proper preparation is an important part of achieving a high-quality decorating finish.
Depending on the project, preparation may include cleaning, sanding, filling, scraping, priming, sealing or other appropriate preparation.
Existing surfaces may contain defects that are not immediately visible.
Dove Mill Decorating will take reasonable care to identify issues that become apparent during preparation, but cannot be responsible for defects that are concealed or could not reasonably have been identified before work began.
Additional preparation or remedial work may incur additional charges where it falls outside the agreed scope.
Dove Mill Decorating has experience working on period and listed properties.
However, responsibility for obtaining any necessary planning permission, listed building consent or other property-specific permissions remains with the property owner unless otherwise expressly agreed in writing.
Customers should inform Dove Mill Decorating of any relevant restrictions or requirements affecting the property before work begins.
Where specialist materials or traditional methods are required, these will be discussed with the customer as appropriate.
Customers remain responsible for approving colours selected for their project unless Dove Mill Decorating has specifically agreed to make the selection on their behalf.
Paint colours can appear different depending on natural light, artificial lighting, surrounding colours, surface texture and other environmental factors.
Colour consultation provided by Dove Mill Decorating is intended to help customers make informed choices, but cannot guarantee that a colour will appear exactly as expected in every lighting condition.
Customers supplying their own wallpaper are responsible for ensuring that sufficient quantities of suitable wallpaper are available before work begins.
Where relevant, customers should ensure wallpaper is from the same batch to minimise colour variation.
Dove Mill Decorating will take reasonable care when hanging wallpaper. However, the final appearance may be affected by the characteristics, condition and manufacture of the wallpaper itself and the condition of the underlying surface.
Where supplied wallpaper contains a manufacturing defect, insufficient rolls or significant colour or batch variations, Dove Mill Decorating cannot be responsible for defects originating from the supplied product.
Paint spraying requires appropriate preparation, suitable products and protection of surrounding areas.
The final finish may be affected by the existing condition, material, previous coatings and construction of the item being sprayed.
Dove Mill Decorating will use appropriate preparation and application methods based on the surface and intended use.
Where wood restoration forms part of a project, the extent of restoration possible will depend on the condition, age, construction and previous treatment of the wood.
Hidden deterioration, rot, previous coatings or structural issues may only become apparent during preparation.
Where additional restoration work is required, this may fall outside the original quotation and will be discussed with the customer where reasonably practicable.
Dove Mill Decorating may provide assistance, advice or project-management support in connection with renovation or refurbishment projects where specifically agreed.
Where other trades or contractors are involved, Dove Mill Decorating does not accept responsibility for their workmanship, delays, materials or contractual obligations unless those services have specifically been contracted through Dove Mill Decorating.
Customers may request changes or additional work after a project has been agreed.
Additional work may result in additional charges and may affect the project timescale.
Where reasonably possible, changes and associated costs will be discussed and agreed before additional work begins.
Dove Mill Decorating will make reasonable efforts to work within agreed timescales.
However, decorating projects can be affected by circumstances outside our reasonable control, including:
Where a significant delay occurs, we will communicate this with the customer as soon as reasonably practicable.
Payment terms will be agreed with the customer as part of the quotation or project agreement.
Where an invoice is issued, payment is due within the period stated on the invoice.
Dove Mill Decorating reserves the right to pause or delay further work where agreed payments remain overdue.
If a customer wishes to cancel or postpone agreed work, they should contact Dove Mill Decorating as soon as possible.
The consequences of cancellation or postponement will depend on the circumstances, the stage reached in the project and any costs already incurred.
Where statutory consumer cancellation rights apply, nothing in these Terms & Conditions is intended to remove or restrict those rights.
Where a customer asks Dove Mill Decorating to begin work during a statutory cancellation period, any legally required confirmation or request will be obtained where appropriate.
If you believe there is a problem with completed work, please contact Dove Mill Decorating as soon as reasonably possible.
We will have a reasonable opportunity to inspect the issue and, where appropriate, rectify a genuine defect arising from our workmanship and falling within the agreed scope of work.
The following are not normally considered decorating defects:
Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.
Subject to this, Dove Mill Decorating will not be responsible for losses arising from circumstances outside our reasonable control or from defects or conditions within a property that could not reasonably have been identified beforehand.
Nothing in these Terms & Conditions affects your statutory rights as a consumer.
Dove Mill Decorating may photograph completed projects for its own records and, where appropriate, promotional purposes.
We will take reasonable steps to avoid including identifiable personal information, private possessions or other details that could unnecessarily identify a customer or their property.
Where a customer’s consent is required for a particular use of photographs, appropriate consent will be obtained.
Unless otherwise stated, text, photographs, graphics, branding and other content appearing on dovemilldecorating.com belong to Dove Mill Decorating or are used with permission.
You may view the website for personal and non-commercial purposes.
You must not reproduce, copy, modify, distribute or commercially exploit website content without prior written permission.
The Dove Mill Decorating website may contain links to third-party websites.
These links are provided for convenience. Dove Mill Decorating does not control and is not responsible for the content, availability, security or privacy practices of third-party websites.
We make reasonable efforts to keep the website available and functioning correctly but cannot guarantee uninterrupted access or that the website will always be free from errors or technical issues.
We may suspend, modify or remove website functionality where reasonably necessary.
These Terms & Conditions are governed by the laws of England and Wales.
Any dispute relating to these Terms & Conditions or use of the website will be subject to the jurisdiction of the courts of England and Wales, except where applicable consumer law provides otherwise.
We may update these Terms & Conditions from time to time to reflect changes to our business, website, services or legal requirements.
The latest version will be published on this page.
For questions regarding these Terms & Conditions, please contact:
Dove Mill Decorating
Darren Fuller
Email: darrenwfuller@gmail.com
Telephone: 07792 859 747